Refund policy

All jewelry is final sale, including custom pieces. Every item undergoes multiple quality checks before leaving the studio. If you believe your piece has a defect, please contact us promptly and refrain from wearing it. Verified defects will be replaced with a new item.

JCJ is a small, independently run studio. Your kindness and understanding are deeply appreciated. If any concern arises, we are always happy to work together to find a thoughtful solution.